Human support
Tell us what went wrong.
Include your platform, OhMyDove version, mail provider, and the exact error text. Do not send passwords, app passwords, recovery codes, or email contents.
Account connection
Tell us the provider and whether the failure happens during sign-in, IMAP check, or SMTP check.
Missing or delayed mail
Include the mailbox, folder, approximate time, and whether another mail app sees the message.
App problem
Include the device, operating-system version, and the shortest sequence that reproduces the issue.